SMS / Text Messaging Policy
Last updated: January 2025
How We Use Text Messaging
When you submit a form on our website and check the consent box, you are giving BookNexa AI permission to contact you by text message (SMS).
We only send text messages for purposes you request, including:
- Demo scheduling and confirmations
- Appointment reminders
- Support and onboarding communications
- Important service notifications
We do not send unsolicited marketing text messages.
Message Frequency
Message frequency varies based on your interaction with us.
Opt-In Consent
You will never receive SMS from BookNexa AI unless:
- You submit your phone number, and
- You affirmatively check the box agreeing to receive texts.
Submitting your number without checking the box does not create consent. Consent is not required to make a purchase.
How To Opt-Out
You may opt out at any time by replying:
STOP
You will receive a confirmation message and will not receive additional texts from us at that number unless you opt-in again.
Help & Support
Reply HELP at any time if you need assistance with messages.
You can also contact us at:
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Fees
Message and data rates may apply depending on your mobile carrier plan.
Privacy & Data Sharing
We respect your privacy. Please review our full Privacy Policy for details on how we collect and use data.
📱 Your SMS consent and phone number will not be shared with third parties or affiliates for marketing purposes, except as required to deliver our SMS services (e.g., SMS providers).