Founder's Club members pay $0 onboarding and get a full 14-day free trial. We handle all the custom work — integrating with your CRM, programming your AI with your business info, setting up call forwarding. Once live, your 14-day free trial begins with zero monthly charges. Not satisfied? Cancel anytime within 14 days — no questions asked.

Your 14-day free trial starts when your AI system goes live — not when you sign up. We typically complete setup in 3-5 business days. Once your system is configured, tested, and ready to handle calls, your 14-day countdown begins. This gives you 14 full days to evaluate the service in action.

Correct — Founder's Club members get $0 onboarding and a full 14-day free trial. If you cancel within 14 days of your AI going live, you pay nothing. No questions asked. We're confident you'll love it.

Voice calls: 3-5 business days. Text/SMS: 1-3 weeks.

After you complete the onboarding form with your business details, we configure your AI, integrate with your CRM, and set up call forwarding. You'll receive a test link to try it before going live.

Why the difference? Voice calls work as soon as your AI is configured. Text messaging requires A2P carrier registration (AT&T, T-Mobile, Verizon) which typically takes 1-3 weeks for approval. Your AI handles voice calls immediately while you wait for SMS approval.

Yes — we support 33 languages!

Starter: 1 language of your choice (English is default, but you can pick any of the 33).
Growth: 3 languages — serve bilingual and trilingual customers.
Premium: All 33 languages with auto-detection — the AI automatically detects what language a caller speaks and responds fluently. Every call is transcribed and translated to English, so you always know exactly what was discussed.

Supported Languages: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian, and Vietnamese.

Every call generates an AI summary sent directly to you via SMS or email. Instead of listening to full recordings, you get a quick briefing: who called, what they needed, appointment details, and any follow-up required. Perfect for staying informed before callbacks or appointments — especially when you're on a job site.

Premium plan includes automatic payment links via text. After your AI books a job, it can instantly text a secure payment link to collect deposits. The customer taps the link, enters their card, and you get paid — no phone call needed.

Requirements: You'll need your own Stripe or Square account. During setup, you'll authorize BookNexa to send secure payment links on your behalf to your customers.

Your security is our priority: BookNexa never stores or accesses your customers' payment information or your funds. All transactions are processed through Stripe or Square's PCI-DSS compliant, bank-level encrypted systems. We use secure OAuth authorization — the industry standard that allows us to send payment links on your behalf without ever having direct access to your account or sensitive financial data.

Need help connecting your account? We offer a guided Zoom or call walkthrough for $20 (Founder's price, regularly $97).

Note: Payment links are included in Premium. Starter and Growth members can add this feature for $47/mo (Founder's price).

The AI gracefully handles unknowns. If asked something outside its knowledge, it will capture the question, take the caller's info, and let them know you'll get back to them. You get notified quickly with all details, so fewer leads fall through the cracks.

Yes. During checkout, you'll complete a client intake form with your services, pricing, service area, and any special instructions. The AI uses your business name, answers questions about your specific services, and represents your brand exactly how you want.

No — but your AI assistant does need a designated business number to work properly. If you already have a business line, we set up call forwarding so calls route to your AI when you can't answer. Don't have a dedicated business number? No problem — we can provide one for $15/mo (Founder's price). Choose a local number or a toll-free 800 number, whatever you prefer.

The AI handles multiple calls simultaneously. Unlike a human receptionist who can only take one call at a time, your AI can manage many concurrent calls. Callers typically get answered quickly — reducing busy signals and wait times.

This is the #1 concern — and the feedback surprises many. Our AI uses natural, conversational language. Most callers have no idea they're talking to AI. Most people complete the call without ever realizing it's AI. If for any reason there are any problems, the customer can be immediately transferred directly to your personal number when requested.

Simple monthly billing via Stripe. Your first monthly charge processes on Day 15 after your system goes live (after your 14-day free trial ends). After that, you're billed monthly. Cancel anytime.

Voice calls work immediately. SMS/text messaging typically takes 1-3 weeks.

This isn't us — it's a federal carrier requirement. AT&T, T-Mobile, and Verizon require all businesses to complete A2P 10DLC registration before sending text messages. This protects consumers from spam and ensures your messages actually get delivered.

The good news: we provide a step-by-step video guide and copy-paste templates. Most customers complete the registration in about 10 minutes — then it's just waiting for carrier approval.

Need help? We offer a guided setup call for $47 where we walk you through the entire process via screen share.

We strongly recommend having an EIN (Employer Identification Number) for the best SMS delivery rates.

An EIN is free and takes about 5 minutes to get online from the IRS: Get a Free EIN from the IRS →

Sole proprietors without an EIN: You can register using your SSN, but this may result in fewer messages being delivered. We recommend getting a free EIN — it also helps separate your business and personal finances.

Why is this required? Carriers (AT&T, T-Mobile, Verizon) require business verification to prevent spam. Your information goes directly to their verification system, not to us.

Yes! We offer two options:

Self-Service (Free): We provide a detailed video walkthrough and copy-paste templates for your use case description and sample messages. Most customers complete registration in about 10 minutes.

Guided Setup ($47): Book a screen-share call with our team. We'll walk you through the entire A2P registration process step-by-step, answer your questions, and make sure everything is submitted correctly. You enter your own information — we just guide you through it.

Either way, once submitted, carrier approval typically takes 1-3 weeks. Your AI handles voice calls immediately while you wait for SMS approval.

If you cancel, you lose your Founder's Club pricing forever.

Founder's Club pricing is locked in for the duration of your continuous subscription. If you cancel and later decide to come back, you'll pay standard rates (which will be significantly higher).

This is a one-time opportunity for our founding members. We recommend staying subscribed to keep your locked-in rate — but of course, you can cancel anytime if the service isn't right for you.